Tim Hortons
Thames Way
Tim Hortons is a Canadian cafe and bake shop chain located at Imperial Retail Park on Thames Way in Gravesend, occupying a former Pizza Hut and serving as the brand's first Kent branch when it opened in October 2022. It offers coffee, breakfast wraps, baked goods, burgers and fast food, with a 24-hour drive-thru and a dine-in restaurant, plus free parking, air-conditioned seating and delivery via Just Eat.
It holds a top food hygiene rating of 5 (Very Good across all areas) from its January 2025 inspection. Reviews are mixed, around 3.6/5 on Tripadvisor: customers consistently praise the breakfast, coffee quality, friendly staff and clean, well-lit interior, but recurring complaints cite inconsistent service, long waits, incorrect orders, limited menu availability and poorer food quality outside breakfast hours.